Many travellers discover too late that they either forgot to buy travel insurance before leaving home or that their current policy is about to expire while they are already abroad. Most insurers will not allow you to start a new policy once your trip has begun, which often leaves people without options.
True Traveller is different. We allow you to buy travel insurance even if you are already overseas. The only requirement is that nothing has happened before you purchase the policy that could lead to a claim. For example, if you lost your camera yesterday, that loss cannot be covered by a policy you buy today.
If you are already travelling, you can still get a free quote and start your cover immediately.
True Traveller originally operated as a travel company, and we design our insurance to be practical, affordable and built for real travellers. Our core belief is simple: if you can’t afford travel insurance, you can’t afford to travel.
Frequently Asked Questions
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Can I start a True Traveller insurance policy after my trip has already begun?
Yes, you can. True Traveller lets you buy a policy even if you’ve already left your home country, giving you flexibility that many insurers don’t offer.
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Are pre-existing incidents covered if I buy insurance while abroad?
Any incident that occurred before you purchased your policy is not covered. This includes belongings that were already lost, medical expenses that were already incurred, or any other event that was known at the time you arranged cover and could later result in a claim.
There is a 48-hour exclusion period after your policy starts which is only there as an anti-fraud measure. If you are injured in an accident during this period and it is verifiable, medical cover would apply.
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Does my cover start immediately once I purchase the policy overseas?
Cover begins from the policy start date, but any incident that occurred before purchasing the policy is not covered. A 48-hour exclusion period applies as an anti-fraud measure, though verifiable accidents during this period may still be covered.
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Do I need a return ticket to buy True Traveller Insurance?
Not at all. True Traveller doesn’t require a return ticket, which is ideal if you’re travelling one-way or keeping your plans open.
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Does my True Traveller policy need to start immediately after my existing policy expires?
We always recommend having insurance for your full trip, but if your previous policy has already expired, you can still buy a new True Traveller policy while you’re abroad.